JEOL USA (Peabody, Massachusetts) has received an award for excellence in customer satisfaction as judged by its customers.
JEOL USA (Peabody, Massachusetts) has received an award for excellence in customer satisfaction as judged by its customers. The Omega NorthFace Scoreboard Award was presented to the company in May at Boston's World Trade Center. The company has received the award for eight consecutive years. The award recognizes organizations that offer exemplary customer service and commit to exceeding customer expectations. Omega measures customer satisfaction and loyalty levels on a five-point scale a minimum of twice a year in categories such as technical support, field service, customer service, and account management.
LCGC’s Year in Review: Highlights in Liquid Chromatography
December 20th 2024This collection of technical articles, interviews, and news pieces delves into the latest innovations in LC methods, including advance in high performance liquid chromatography (HPLC), ultrahigh-pressure liquid chromatography (UHPLC), liquid chromatography–mass spectrometry (LC–MS), and multidimensional LC.
Using LC-MS/MS to Measure Testosterone in Dried Blood Spots
December 19th 2024Testosterone measurements are typically performed using serum or plasma, but this presents several logistical challenges, especially for sample collection, storage, and transport. In a recently published article, Yehudah Gruenstein of the University of Miami explored key insights gained from dried blood spot assay validation for testosterone measurement.